FAQ

Livraison & commandes
Quels sont vos délais de livraison ?

Nous expédions vos commandes sous 24 heures. Le délai complet d'attente varie de 5 à 10 jours en fonction de la destination :

  • France et outre mer : 5 jours en moyenne.
  • Belgique et Suisse : 5 jours en moyenne.
  • Canada : 8-10 jours en moyenne.
  • Reste du monde : 8 à 10 jours en moyenne.
Livrez-vous à l’international ?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Y a-t-il des frais de douane ou de livraison ?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Comment puis-je suivre ma commande ?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Utilisation & résultats des sérums
Quand verrai-je les premiers résultats avec le sérum BeardFuel pour barbe ?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Quand verrai-je les premiers résultats avec le sérum Hairfuel pour cheveux ?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Comment utiliser correctement mon sérum ?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Combien de temps dure un flacon ?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Les résultats sont-ils garantis ?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Composition & santé
Vos sérums sont-ils sûrs pour la peau ?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Y a-t-il des effets secondaires ?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Puis-je utiliser le sérum si j’ai la peau sensible ou de l’acné ?

Vos produits contiennent-ils des hormones ou des parabènes ?
Vos produits contiennent-ils des hormones ou des parabènes ?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.